Privacy Policy

Privacy Policy – Punjab CBCT and OPG Centre

Effective Date: [25-02-2025]
Last Updated: [25-02-2025]

At Punjab CBCT and OPG Centre, we are committed to protecting your privacy and ensuring the confidentiality of your personal and medical information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our services.

1. Information We Collect

We collect the following types of information to provide high-quality diagnostic services:

A. Personal Information

• Full Name

• Contact Number

• Email Address

B. Medical & Health Information

• Patient Medical History (if provided)

• Doctor’s Prescription (if applicable)

• Radiology Scan Reports (CBCT, OPG, X-ray)

C. Payment Information

• Transaction Details

• Payment Mode (Card, UPI, Cash, etc.)

• Invoice & Billing Details

2. How We Use Your Information

We use your information for the following purposes:

• To Schedule & Manage Appointments – Ensuring a smooth booking experience.

• To Generate & Deliver Reports – Providing accurate diagnostic results.

• To Process Payments – Managing financial transactions securely.

• To Improve Patient Experience – Enhancing services based on feedback and analytics.

• To Communicate with You – Sending appointment confirmations, reminders, and health updates.

3. Data Protection & Security Measures

We implement strict security protocols to protect your data:

• HIPAA & Industry-Standard Encryption – All medical records are stored securely.

• Restricted Access – Only authorized personnel can access your reports.

• Secure Online Transactions – Payments are processed via SSL-encrypted gateways.

4. Sharing of Information

We do not sell or share your personal information with third parties except:

• With Your Consent – If you request to share reports with a specific doctor.

• With Medical Professionals – Only if necessary for further diagnosis or treatment.

5. Patient Rights & Choices

You have full control over your data:

• Right to Access: Request a copy of your medical reports.

• Right to Correct: Update any incorrect personal information.

• Right to Delete: Request deletion of non-essential personal data.

To exercise these rights, contact us at:
📧 Email: [punjabopg@gmail.com]
📞 Helpline: [8360940292]

6. Data Retention Policy

• Medical records are stored securely for 1 years as per legal requirements.

• After the retention period, data is permanently deleted unless requested otherwise.

7. Cookies & Online Tracking

• We use cookies for website analytics, appointment booking, and user experience enhancement.

• You can disable cookies in your browser settings if you prefer.

8. Changes to This Privacy Policy

• We may update this policy periodically. Any changes will be notified on our website.

• Continued use of our services after changes implies acceptance of the new policy.